Shipping Policy & Returns
Shipping & Delivery
We offer free shipping on all orders.
Orders are processed within 1–3 business days after purchase. Once shipped, delivery typically takes 7–14 business days, depending on destination and local postal services.
Please note that delivery times are estimates and may vary due to external factors such as customs processing, holidays, or local carrier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to become active after shipment.
You can track your order at any time using the tracking link provided.
Customs, Duties & VAT
For customers in Norway and other countries, customs duties, VAT, or import taxes may apply depending on local regulations.
These charges are not included in the product price and are the responsibility of the customer. We recommend checking with your local customs office if you are unsure.
Incorrect Address / Failed Delivery
Please ensure that your shipping address is complete and accurate. We are not responsible for delays or losses caused by incorrect address information provided at checkout.
Returns & Refunds
Returns
If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.
Returned items must be unused and in original condition. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds
Once the returned item is received and inspected, refunds will be issued to the original payment method. Refund processing time may take 5–10 business days.
